Shipping

Shipping information – for ‘ShoeStar Hamburg’
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Instructions on the legally admissible use of this document
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Warning:
Before making use of this shipping information, you should carefully check whether
the information is correct.

Additional steps:

Please fill in your foreign shipping costs and enter them under
item 2.2.

Then you can highlight the full text below and paste it into
your application.

Please ensure that you always copy all paragraphs.

Please note that you must publish the full versions of
the legal texts received from us for specific websites (e.g. the cancellation policy and
the General Terms and Conditions with customer information) together
on each website. If you omit parts of the
texts received from us for specific websites, or
entire texts, the legal certainty of the remaining texts or
text sections can no longer be guaranteed. In this case, Protected
Shops accepts no liability for any damage you suffer as a result.

1 Methods of payment
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1.1 Unless specified otherwise in the product descriptions in the online shop, we accept the following methods of payment for deliveries within Germany:

- Payment in advance by
- Transfer
- Credit card (Visa, Mastercard, American Express)
- PayPal
- Sofortüberweisung.de

1.2 Unless specified otherwise in the product descriptions in the online shop, we accept the following methods of payment for deliveries abroad:

- Payment in advance by
- Transfer
- Credit card (Visa, Mastercard, American Express)
- PayPal
- Sofortüberweisung.de (only for orders from the following countries: Belgium, Netherlands, Austria, Switzerland)

2 Delivery
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2.1 Depending on the size of your order, we ship using DHL.

2.2 We ship to the following countries: Germany, Estonia, Finland, Austria, France, Latvia, Czech Republic, Poland, Lithuania, Portugal, Turkey, Belgium, Luxembourg, Greece, Great Britain, Russian Federation, Hungary, Malta, United States of America, Sweden, Switzerland, Ireland, Italy, Slovakia (Slovak Republic), Slovenia, Cyprus, Denmark, Netherlands and Spain.
The applicable shipping costs can be found under items 3.1 and 3.3.

3 Shipping costs
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3.1 We charge a fixed rate of €6.90 per order for shipping within Germany.

3.2 Please note that you will be required to pay additional taxes and/or charges, possibly in the form of customs, for deliveries abroad (sometimes even in the case of purchases from within the European Community).

3.3 We charge the following fixed rates per order for shipping abroad:

Poland: €17.00
Portugal: €17.00
Ireland: €17.00
Italy: €17.00
Russian Federation: €30.00
Belgium: €17.00
Sweden: €17.00
Switzerland: €30.00
Slovakia (Slovak Republic): €17.00
Slovenia: €17.00
Latvia: €17.00
Spain: €17.00
Lithuania: €17.00
Luxembourg: €17.00
Denmark: €17.00
Malta: €17.00
Czech Republic: €17.00
Estonia: €17.00
Turkey: €30.00
Finland: €17.00
France: €17.00
Hungary: €17.00
Netherlands: €17.00
United States of America: €36.00
Greece: €17.00
Great Britain: €17.00
Austria: €17.00
Cyprus: €17.00

4 Delivery times
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4.1 The delivery time is approximately three working days for deliveries within Germany. No deliveries are made on Saturdays, Sundays or public holidays. The product pages will indicate if an item is out of stock or if it cannot be shipped immediately, resulting in a longer delivery time.

4.2 The delivery time is approximately ten working days for international shipping. No deliveries are made on Saturdays, Sundays or public holidays. The product pages will indicate if an item is out of stock or if it cannot be shipped immediately, resulting in a longer delivery time.